Or directly book a time slot that fits you.
Different generations, different views of loyalty
Discover what types of loyalty each generation prefers
CRM
Developing a loyalty program without CRM is a wasted opportunity.
To start, account/consent management, or customer support are a must. But you can do so much more with automatic segmentation, marketing automation or omnichannel outbound communication.
To start, account/consent management, or customer support are a must. But you can do so much more with automatic segmentation, marketing automation or omnichannel outbound communication.
OrdersEnsure good customer experience and avoid mistakes and unnecessary overhead by automating Order to Delivery/Pickup process (e.g. of rewards, contest prizes, etc.)View more
AnalyticsTrack performance of your program through pre-set dashboards or get access to custom views based on MS PowerBIView more
MembersReview profile and actions of any user, adjust information, send bonus points or manage account settings as neededView more
- OrdersEnsure good customer experience and avoid mistakes and unnecessary overhead by automating Order to Delivery/Pickup process (e.g. of rewards, contest prizes, etc.)View more
- AnalyticsTrack performance of your program through pre-set dashboards or get access to custom views based on MS PowerBIView more
- MembersReview profile and actions of any user, adjust information, send bonus points or manage account settings as neededView more
Customer feedbackAsk for customer feedback after every purchase or other key event. Use this data to track performance over time and understand how your customers feel about your service
Direct messagesLet customers contact you directly to improve service and avoid awkward public conversations (e.g. on Facebook, Instagram)View more
EmailTake advantage of embedded email builder to keep all content under one roofView more
- Customer feedbackAsk for customer feedback after every purchase or other key event. Use this data to track performance over time and understand how your customers feel about your service
- Direct messagesLet customers contact you directly to improve service and avoid awkward public conversations (e.g. on Facebook, Instagram)View more
- EmailTake advantage of embedded email builder to keep all content under one roofView more
Push notificationsProactively reach out to customers to share critical information and improve marketing engagementView more
SMSSend text messages directly from TRIFFTView more
Engagement scoringMonitor health of your customer engagement over time. Analyze whole club, particular segments or individual club membersView more
- Push notificationsProactively reach out to customers to share critical information and improve marketing engagementView more
- SMSSend text messages directly from TRIFFTView more
- Engagement scoringMonitor health of your customer engagement over time. Analyze whole club, particular segments or individual club membersView more
SegmentsAssign club members to segments based on dynamic rules or by API/one-off importsView more
Automated scenariosSet any communication flow you like and let scenarios run automatically 24/7View more
ConsentsEnsure legal & privacy compliance by managing, collecting and following consentsView more
- SegmentsAssign club members to segments based on dynamic rules or by API/one-off importsView more
- Automated scenariosSet any communication flow you like and let scenarios run automatically 24/7View more
- ConsentsEnsure legal & privacy compliance by managing, collecting and following consentsView more
© 2017-2023 TRIFFT Loyalty Cloud
