LOYALTY FOR offline Retail (Shopping Malls & Filling Stations)
Maximize Foot Traffic with engaging Loyalty Programs. Engage a diverse customer base with integrated loyalty solutions that drive visits and increase spend.
KEY INDUSTRY CHALLENGES
FOOT TRAFFIC VARIABILITY
Malls and filling stations depend heavily on consistent foot traffic, which can be unpredictable.
DIVERSE CUSTOMER BASE
Catering to a wide range of customers with varying preferences and spending habits.
COMPETING WITH ONLINE SHOPPING
Encouraging in-person visits in the face of growing e-commerce.
TYPICAL WAYS OF EXECUTING LOYALTY
COALITION LOYALTY PROGRAMS
Partner with multiple retailers within the mall or service station to offer joint rewards.
TIERED BENEFITS
Offer rewards that increase with more frequent visits or spending.
EVENT-DRIVEN ENGAGEMENT
Use loyalty programs to promote in-mall events or promotions that drive traffic.
GET IN TOUCH
Book a 15-minute chat with our experts and explore possibilites.
IMPACT FEATURES
COALITION REWARDS PROGRAM
Partner with multiple retailers and service providers within the mall or station to offer combined loyalty points that can be redeemed across various outlets.
EVENT-DRIVEN LOYALTY
Use the loyalty program to promote and reward attendance at in-mall or on-site events like sales, concerts, or seasonal festivals.
STORE-LEVEL OFFER MANAGEMENT
Allow retailers within the mall or station to create and manage their own localized promotions, driving targeted traffic.
IN-STORE GAMIFICATION
Enhance the shopping experience with gamified elements like treasure hunts or interactive kiosks that engage customers and offer instant rewards.
POS INTEGRATION
Ensure that loyalty points can be earned and redeemed seamlessly across different stores within the mall or station, providing a unified customer experience.
PERSONALIZED REWARDS AND COUPONS
Use shopping behavior data to deliver personalized offers and discounts that resonate with individual customers, increasing loyalty.