Retail Loyalty
and CRM
in One Platform

Branded app / web / reward cards with no custom coding

Retail Loyalty and
CRM in One Platform

Branded app / web / reward cards with no custom coding
Coloseum Holding
Wormelen Group
METRO AG
Unilever
Grom
Pumpa

TRIFFT Features

Deliver the whole consumer club experience from one platform. No coding, no additional cost.

Managed Services

Want to roll out a loyalty program but feel short-handed? No worries, we've got you covered. TRIFFT has specialists and partners ready to jump in and get you up and running.
Strategy & data analytics
Strategy & Data Analytics
We provide loyalty strategy and ongoing consulting to build out the best program for your business.
Integration and Launch Support
We give our customers integration services, connecting your tech stack, app and web deployment and configuration support, and upload of ready-to-launch content. This expedites the process from years to only a few weeks.
Ongoing Program Management
TRIFFT offers program management services, from content to partner management and customer support.
Strategy & data analytics

One Platform, Many Possibilities

One size does not fit all. Easily customize your retail loyalty program to suit your specific business needs.
Rich Module Library
* Dynamic homepage and menu elements
* Loyalty modules like Rewards or Coupons
* Venue listing, Digital leaflets
* Product catalogue
* ... and much more!
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Deeper Connections with Customers
Some customers prefer light-touch channels, while others respond better to the full experience. Give each of your customers access to your loyalty program, in the channels that they prefer.

* Native mobile apps
* Responsive loyalty microsites
* Dynamic digital passes for Apple wallet & Google Pay
* Push notifications, emails, text messages
* Traditional paper or plastic loyalty cards
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Seamless Integration
To work well, a solid loyalty program often needs to connect with various parts of your technology ecosystem - ERP, CRM, CDP, or POS and eComm platforms.

TRIFFT has a modern and open architecture that allows connection to virtually any system via APIs and a flexible integration layer.

If you don't see your system in the button below, let us know. We're happy to do a free integration analysis for your company.
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Why choose TRIFFT Loyalty Cloud

Backend + frontend
Backend + Frontend
Other solutions provide loyalty accounting or CRM backend with administration. But when it comes to frontend (like apps), you are on your own, facing significantly high initial and ongoing costs, along with unanticipated complexities. Save your business from unnecessary frustrations, and let TRIFFT take care of your customer-facing channels?
Modular & flexible
Modular & Flexible
Are you eComm newby or a brick and mortar veteran? Are you a smart follower or ready to make some noise and stand out? Mix and match the modules that best fit your business and make your program truly yours!
100% under your brand
100% your brand
You worked hard to build your brand, and your customer program should be yours. 100% yours - with your colors, copywriting, icons and everything. After all, nobody knows your brand better than you.
Enterprise-ready loyalty
Enterprise-Ready
Secure, stable and scalable by design. From data management workflows to activity logging, privacy agenda and advanced user access management, TRIFFT is making and ongoing commitment to cater for enterprise customer needs.
Loyalty built on Microsoft AZURE cloud
Built on Microsoft AZURE Cloud
As a preferred Microsoft Partner, our services are hosted on highly secure, scalable and reliable Microsoft AZURE cloud infrastructure. This allows for easy deployment across the world or even private AZURE instance for added security and performance.
Fast deployment
Fast Deployment
Retail is a fast-moving environment, don't spend years launching the program only to find out it is ripe for refresh! From our initial discussion, it only takes 3-9 weeks to welcome first customer into your new club!

We support you along the way

1
Discuss & Design
Whether you want to build on top of an existing program or start from scratch, no worries. We work closely with our customers to create the best loyalty concept for their business.
2
Build & Refine
We integrate with your tech stack and configure your new loyalty app, card or web. All 100% under your brand, and we make sure that everything works.
3
Launch
We provide support when going live, including training, initial content, app store submissions, and more.
4
Enjoy the Benefits
Easily manage your club through TRIFFT web admin or leave it to your marketing agency, or even better, leave it to us. Either way, you enjoy the benefits.
FAQ
I have an existing loyalty program, can its data be transferred to a new program?
Yes! We can help you either with one-off transfer of data to TRIFFT or even set the system so that we continue using (and synchronizing data with your existing CRM or loyalty database)
Will I need support from IT team to set up my loyalty program?
TRIFFT Loyalty Cloud is minimizes need for IT involvement. At the start, we handle required integrations into your existing systems. Once integrated, marketers can fully concentrate on creating an engaging content and we take care of making the tech work.
Will TRIFFT work with my existing tech stack (POS, ERP, CDP, eCommerce, ...)?
Absolutely! TRIFFT works with many existing solutions of of box and can integrate with other systems through a ready-made set of existing APIs. The platform is also built to handle custom integrations if needed and our IT delivery team is ready to support you.
How much does it cost?
The total price of a loyalty program consists of:

  • a one-time setup fee to cover the initial costs we incur in setting up your loyalty program
  • a monthly/yearly fee to run the loyalty program

Concrete cost depends on complexity of program, modules ordered and number of members actively enrolled, please contact us to get a free, non-binding quote offer.

It technical support included in price?
Yes, TRIFFT Loyalty Cloud provides 24/7 monitoring and technical support to its customers. On top, we are constantly working to make our platform better by adding new features and improving existing ones.
I did not find a feature that I want in TRIFFT. Do you do custom development?
It depends. TRIFFT is a platform-based software and we generally don't create custom features. But, if there's a feature that you feel we need, talk to us… there is a good chance we already have it, are working on it, or think it would be a neat addition to our solution.
Will I need a person dedicated to running the program?
You don't necessarily need a loyalty manager. TRIFFT can work in "set and forget" mode or you can take advantage of our scheduling features to prepare loyalty program's content in advance and just let it appear when planned.

However, customers today expect your program to be engaging and relevant for them. For best results it is advisable to have a team member responsible for making sure there's always something new your program can offer.

Alternatively, you can order managed services from TRIFFT and outsource the operations of the whole program - we'll take care of content creation, customer support etc.
Is TRIFFT secure?
We constantly focus on improving security. That's why we chose Microsoft AZURE as a cloud provider. We employ industry-leading security standards and are on path to undergo ISO9001, 27001, 270017 and SOC 2 Type 2 certifications by end of 2022.
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